TK Consulting specializes in IT Service Management (ITSM), IT Operations Management (ITOM), and Configuration Management Database (CMDB) services.

The company helps organizations optimize IT operations, streamline workflows, and gain actionable insights from their IT infrastructure.

Areas of expertise cover the full spectrum of ServiceNow capabilities, including:

• Discovery & Service Mapping – Delivering accurate, real-time visibility of IT assets and their interdependencies.
• Event Management – Enabling proactive monitoring, detection, and resolution of IT incidents to maintain business continuity.
• CMDB & CSDM Implementation – Building reliable and standardized Configuration Management Databases aligned with the Common Service Data Model (CSDM).
• ITSM Optimization – Automating processes, improving service delivery, and ensuring efficient IT operations.

With a deep understanding of ServiceNow best practices, TK Consulting guides organizations through every stage of transformation – from strategy and implementation to ongoing support and optimization. Their solutions are tailored to meet each client’s unique IT landscape, ensuring maximum value and measurable outcomes.